Frequently Asked Questions
rajavaji FAQ — All Your Questions Answered in One Place
From opening an account to depositing money, claiming bonuses, choosing games, and security — you will find detailed answers to all common questions from Bangladeshi players here.
We have created this detailed FAQ to make your experience at rajavaji as smooth and enjoyable as possible. Below you will find more than 20 questions and answers divided into five categories — account registration, deposits and withdrawals, games and rules, bonuses and promotions, and security and responsible gaming. If you cannot find the answer to your question, please contact our 24/7 live chat support team — we are always ready to help in Bengali.
Account and Registration
To open an account at rajavaji, you need an active mobile number and a valid email address. The registration process is conducted entirely in Bengali and can be completed in just a few minutes. Once your account is created, you can directly log in and start playing.
Yes. rajavaji is only for those aged 21 and above. Please make sure you meet this age requirement at the time of registration. Creating an account or playing games by minors is against our policy and will be cancelled immediately.
No. Only one account per user is allowed. If a single person holds multiple accounts, all of them may be suspended and the deposited balance may be forfeited. If you run into any issues, let us know directly via live chat.
Click the "Forgot password?" option on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Use the code to create a new password. This entire process usually takes 2-3 minutes.
We may initiate a verification process for large withdrawals or for security reasons. This may require a photo of your national ID card or passport. This process ensures the security of your account and helps protect your funds.
Deposits and Withdrawals
rajavaji currently accepts deposits via bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount for each method is ৳100. Choose the method you are most comfortable with and transact securely.
Deposits via bKash are usually instant — in most cases, the balance is added to your rajavaji account within a few seconds to 2-3 minutes. In case of network delays, let us know via live chat and we will assist you immediately.
rajavaji itself does not charge any service fee on deposits. However, Nagad or Rocket may charge a transfer fee according to their own policies. It is worth checking the fee details in your mobile banking app before making a transaction.
The minimum withdrawal amount at rajavaji is ৳1,000. Once a withdrawal request is approved, the money usually reaches your bKash, Nagad, or Rocket account within 10-45 minutes. Bank transfers may take slightly longer.
If more than 45 minutes have passed and the money has not arrived, please contact our 24/7 live chat support with your transaction ID and the time of the request. Our team will verify and resolve the matter quickly.
Games and Rules
To bet on BPL and all other cricket matches, go to the cricket betting page. Select your preferred match from the match list, choose a market (such as match winner, total runs, or toss), enter your bet amount, and confirm. Pre-match bets can be placed until the match begins.
Yes. rajavaji is fully mobile-friendly. The site works easily from the browser of any Android or iOS device — no separate app download is needed. Slots, cricket betting, live casino — everything works smoothly on mobile.
RTP is a game's long-term theoretical return rate — a statistical indicator of how much money you might get back on average for every ৳100 wagered. It is not a guarantee, but rather a long-run average. Games with a higher RTP generally have a slightly better chance of winning.
rajavaji only uses games from recognised providers — such as Pragmatic Play, PG Soft, JILI, and Spribe. These providers' games run on RNG (Random Number Generator) technology, which keeps every result completely random and unbiased. Live casino games are operated with real dealers in a live broadcast.
Detailed rules are available on each game's own page. Visit the Star Fishing and cockfighting pages to find complete information on how to play, betting options, and prizes. For any questions, you can ask us via live chat.
Bonuses and Promotions
When you make your first deposit at rajavaji, you receive a 100% match bonus of up to ৳10,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus — making your total balance ৳2,000. The wagering requirement for this bonus is 10x.
A wagering requirement is a guideline for how many times you must wager the bonus amount before you can withdraw it. For rajavaji's welcome bonus, this is 10x — meaning if you receive a ৳1,000 bonus, you must wager a total of ৳10,000 before withdrawing. This is relatively low by industry standards.
rajavaji's VIP program has three tiers. The Bronze tier offers up to 0.3% weekly cashback, Silver up to 0.5%, and Gold up to 0.8%. You can advance to the next tier through regular and active play, and each tier comes with special benefits and priority support.
Bonus balance can be used to bet on slots, live casino, fishing games, and other supported games. However, some games or betting markets may not count towards the wagering requirement. Please see the terms and conditions for full details.
Yes. rajavaji regularly runs reload bonuses, cashback offers, and special tournament promotions for members — especially during BPL, IPL, and T20 World Cup seasons. Log in to the site or ask via live chat to find out about the latest offers.
Security and Responsible Gaming
Yes. rajavaji uses SSL encryption technology to keep all data secure. Your personal and financial information is not shared with third parties. You can find more details in our privacy policy.
Change your password immediately and notify our live chat support. We are able to temporarily lock the account and investigate any suspicious activity. Always use a strong and unique password and do not share your login details with anyone.
Responsible gaming means playing within your budget for the purpose of entertainment — never to recover losses. At rajavaji, you can set your own deposit limits, take a break, or activate a temporary self-exclusion if needed. Visit the responsible gaming page for more details.
To activate self-exclusion, contact our live chat support or send an email to [email protected]. Your request will be processed promptly and your account will be kept inactive for the specified period. This feature is designed with your mental wellbeing in mind.
rajavaji's live chat support team provides service in Bengali seven days a week, 24 hours a day. You can contact us directly via chat at any time according to Bangladesh Standard Time (BST, UTC+6). You can also reach us by email: [email protected].
Yes, excessive gaming can be harmful. Some signs to watch for: betting beyond your budget, repeatedly playing to recover losses, taking time away from family or work to play. If you notice these signs, take a break and seek professional help if needed. Our responsible gaming page has more information.
Still have questions? Talk to us
Our 24/7 Bengali support team is always ready to answer any questions. Chat with us directly via live chat or write to us by email.
Live Chat
24/7 support in Bengali — log in to the site and start chatting.