rajavaji's Privacy Policy
Your personal information is completely safe with us — learn in detail here how rajavaji collects, uses, and protects your data.
Introduction and Overview
rajavaji is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy describes how rajavaji collects, uses, stores, and protects your personal information.
This policy applies to rajavaji's website (rajavaji.lat), mobile application, and all associated services. By using this platform, you acknowledge that you have read, understood, and consented to this privacy policy.
We believe that transparency regarding user information is the foundation of a healthy relationship. That is why we clearly state what information is collected about you and why.
What Information We Collect
rajavaji may collect the following types of information from you for various purposes:
a) Registration and Identity Information
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID card or passport details (for identity verification)
b) Financial Transaction Information
- Mobile banking account numbers (bKash, Nagad, Rocket)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
c) Usage Information
- IP address and device information
- Browser type and operating system
- Time spent on the site and pages visited
- Game history and betting activity
Purpose of Data Collection
rajavaji uses your personal information only for specific and legitimate purposes. We never use your information for excessive or irrelevant purposes.
- To ensure account registration and identity verification
- To process deposit and withdrawal transactions
- To maintain platform security and prevent fraudulent activity
- To provide customer service and support
- To ensure responsible gaming and verify age
- To fulfill legal and regulatory obligations
- To improve platform services and enhance user experience
- To communicate promotional offers and bonus-related information where applicable
We never sell your information to third parties for marketing or advertising purposes without your consent.
Data Storage and Security
rajavaji uses industry-standard technology and methods to protect your information. Our security framework operates on the following levels:
SSL Encryption
Our website and all transactions are protected by 256-bit SSL encryption. This means that all information exchanged between you and our servers is fully encrypted and cannot be read by any third party.
Data Retention Period
Information is retained for as long as your account is active and, after closure, for as long as required by legal obligations. Financial transaction records are maintained for the period specified under applicable regulations.
Access Control
Only authorized personnel may access your information on a need-to-know basis. Every access is logged and regularly audited.
Data Sharing and Third Parties
rajavaji may share your personal information with third parties only in strictly controlled ways and only in specific circumstances.
Cases Where Information May Be Shared
- Payment processing companies — to complete transactions (bKash, Nagad, Rocket, banks)
- Identity verification services — to prevent fraud and ensure KYC compliance
- Legal authorities — in cases of court orders or legal obligations
- Technology service providers — who work under our direction and within the scope of our privacy policy
Information That Will Never Be Shared
- For sale to advertisers or marketing agencies
- To any third party for commercial purposes without your explicit consent
- To competitor platforms or unrelated businesses
Cookies and Tracking Technology
rajavaji uses cookies and similar tracking technologies on its platform to improve user experience.
Use of Cookies
We use the following types of cookies:
- Essential Cookies: Required to maintain login sessions and security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To monitor and improve platform performance.
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some important platform features to stop working.
Your Rights
As a registered user of rajavaji, you have the following rights over your own information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccuracies in your information.
- Right to Erasure: You have the right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Object to Processing: In certain cases, you have the right to object to the processing of your information.
- Right to Data Portability: You may request your information in a readable format.
- Right to Withdraw Consent: You may withdraw your given consent at any time.
To exercise these rights, contact us via live chat or email. We will aim to respond to your request within 30 business days.
Protection of Minors
rajavaji is a platform for users aged 21 and above only. We strictly refrain from providing services to minors and do not collect their information.
An age verification process is followed during registration. If we find that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian suspects that their minor child is using our platform, please contact us immediately.
Third-Party Links
Our platform may sometimes contain links to third-party websites, particularly those related to payment gateways. These third-party sites have their own privacy policies and rajavaji is not responsible for their operations.
We advise you to review the privacy policy of any third-party site before visiting it.
Changes to the Policy
rajavaji reserves the right to update this privacy policy from time to time. In the event of any significant changes, we will notify you in the following ways:
- The "Last Updated" date on this page will be changed
- A notification may be sent to your registered email address
- An introductory notification may be shown when you log in to the platform
Continued use of the platform after changes will be considered acceptance of the updated policy. You are advised to check this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated team will resolve your issue as quickly as possible.
24/7 Live Chat Support — log in to the platform and start a chat directly
For matters related to responsible gaming, please visit the Responsible Gaming page.